Etihad Airline

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About Etihad Airways

The UAE’s national airline, Etihad Airways stands as the UAE’s second-largest airline. Etihad Airways is really the one that it is renowned for – that is its luxury. This luxury airline offers you a luxury cruise. The airline is an Emirati carrier holding above the average general rating. While flying via Etihad Airways, you will witness the reflection of Arabian hospitality and culture.

Value-added Services

Famous for its hospitality, Etihad Airways serves travelers by the best means.

Inflight entertainment

There is a proper setup for your entertainment so it can make your entire journey entertaining successfully. Inflight entertainment seems to be the utmost requirement for flying. So, Etihad Airways sets abundant sources of entertainment. It offers you a lot of entertainment options encompassing watching movies, watching live news and sports on board, streaming to your own device, downloading magazines and newspapers, movies and games for children, connection to Wi-Fi, call from the sky, powering up/powering down, etc. Download the E-BOX magazine to get access to the latest blockbusters, TV shows, games, and music. On flying on A320 or A321 aircraft, you will be allowed to stream TV shows, movies, music, and much more. Etihad Airways has partnered with PressReader to offer you many magazines and newspapers in more than 60 languages. Just download the PressReader app and download the material you like.

Kids’ entertainment

It’s not only you, who can enjoy the games and movies, rather, children can also do. Keep your children busy with the latest kids’ games, TV shows, and movies on board. But it's available with an excellent parameter which is the parental lock feature. This feature lets guardians control what their kids are watching.

Wi-Fi availability

Whether you need to work or surf on social media, Wi-Fi is needed. So, stay linked with your beloved ones with complimentary Wi-Fi access. If you want any specific Wi-Fi packages, then you will have to pay for using the onboard network.

Active mobile network

If you are traveling for any official purposes, you may receive calls during the flight or even if you are just flying for fun, there may be calls from your home. Send messages or make calls from the sky. To use this service, charges are applied. Stay active with what’s transpiring in the world by having access to seven live TV channels.

USB chargers

Don’t bother about your device having a dropping battery since you can plug in the device at the seat. Must keep the cable with you since some aircraft have USB chargers.

Optional services

Optional services include oversized baggage, Wi-Fi services onboard, travel insurance, children, upgrade tickets, flying with partner airlines, reserving your seat, and a stopover in Abu Dhabi.

Baggage Allowance

Carry-on Allowance

1 personal item can be carried with the passengers free of charge. The allowance according to class does vary as it’s given:

  • In Economy Class, 1 bag is allowed that can only weigh up to 7 kg
  • In The Residence, First Class and Business Class, 2 bags are allowed those can weigh up to 12 kg combined
  • Personal bag must be sized only up to 39 x 23 x 19 cm and 5 kg
  • Standard bag must be sized only up to 56 x 36 x 23 cm
  • For the lap infant, the carry-on policy allows 1 additional cabin bag that can weigh only up to 5 kg and it’s free of charges
  • Checking 1 stroller, car seat, or carrycot is allowed free of charge or if there is space, these items can be carried on board

Checked Baggage Allowance

Checked baggage is finalized according to the flight class and the route. Limitations for checked baggage allowance are:

  • the baggage should not exceed 32 kg
  • while flying from and to the US and Canada, the baggage could size up to 70 x 50 x 38 cm
  • while flying from and to all the other destinations, the baggage could size up to 90 x 72 x 45 cm

Excess Baggage

If your baggage is in excess and you can't skip even a single thing then you must go for the excess baggage choice. If you want to avail excess baggage option then choose to pre-pay for it since it offers you up to 30% discount on the standard rates. Choose it on the website and pay from the time you make booking to the time 4 hours are left in departure. It is available only for the Etihad-operated flights.

Baggage Services

Passengers can report any issue regarding their checked baggage on arrival. Must report the issue to be given the PIR before leaving the airport. If the baggage gets delayed, trace your baggage online by using the File Reference Number. If the baggage gets damaged, submit a Baggage Claim Form quoting the File Reference Number. If the baggage gets damaged after leaving the airport then the completion and submission of Baggage Claim Form must be completed within 7 days.

Received Awards

The UAE’s national airline, Etihad Airways has received numerous laurels for its fine services. It has been awarded the title of Airline having the Best Cabin Crew and Best First Class at the Business Traveller Middle East Awards 2022. It is known as the World’s Greenest Airline. From Business Traveler USA, it has won the award of Best Airline for Sustainability 2022. Moreover, another award it has won is the Environmental Sustainability Innovation of the year award.

Rewards

Be an Etihad Guest member to earn numerous rewards. To welcome you in the best way on your first flight, Etihad Airways gives you 500 bonus miles. If Etihad Guest payment is taken out and earns up to 3 miles per US dollar spent, then it is synonymous with earning 55,000 bonus miles. Etihad Airways has partnered with many worldwide airlines and this partnership is beneficial for you. But how? Fly with Etihad Airways or any of its codeshare partners to earn miles. Any flight number starting with EY means it’s the codeshare partner and such a flight lets you earn miles on it. While booking, just register your Etihad Guest number. Book a flight with Etihad Airways to earn Etihad Guest miles and then use these miles to book flights, hotels, etc. Joining the SuperSeller is another way of earning miles whenever you book a flight. Must keep your details active so you never miss miles. Whatever changes you have undergone, you can use the same APIN number. Up to six months of booking a flight, flyers can claim SuperSeller miles. So, must be aware of it and don’t forget to add your APIN at least a day before. Never miss any miles. It’s your ticket fare that confines the amount of Etihad Guest miles.

Offered Destinations

Etihad Airways operates flights to 120 destinations all over the world across Asia, Europe, the Middle East, Australia, and North America. In the history of commercial aviation, it was the fastest-growing airline. Fly with this great airline via Lexus Travels.To let you have a superb experience, we bestow you all, making your journey unforgettable to make your traveling replete with comfort.

FAQs

Are there any extra charges for selecting a seat online?

No, passengers can select a seat of their choice online free of any extra charges. Select the seat while booking flight to make the availability convenient.

Can passengers use any other name on airline tickets?

Yes, they can. But they will be charged an administration fee by the airline.

Who is liable for passenger’s incomplete or invalid travel documents?

In accordance with the International transport law, it’s the passenger who is liable for any such concern since it's the passenger's responsibility to carry all the required documents.

Can a stroller be taken on board?

Yes, foldable pushchairs as well as strollers can be taken but only if they meet the permissible weight and size.

Are gadgets allowed to use during the flight?

Yes, gadgets are allowed to use one it’s sure that:

  • the seat belt signs have been switched off
  • wireless connections have been switched off

Can family members be seated together?

Yes, family members can be seated together. The service tries its best to offer you everything up to your demands. However, it’s better to book seats in advance to guarantee the seats.

Is baby food or snacks allowed to be brought on board?

Yes, it’s allowed. Passengers can bring any food item for their children.

How could passengers prepay for baggage?

Passengers could prepay for baggage online or using the mobile app. You can prepay by:

  • opening the Etihad website
  • logging in to the Manage my Booking
  • selecting Buy baggage & select seats

What happens if the guest passenger’s passport contains only the first or only the last name?

If the guest’s passport only contains the first name, the booking will be made as First Name Unknown (FNU). On the flip, if the guest’s passport only contains the last name, the booking will be made as Last Name Unknown (LNU).

What to do if an infant is born after the parents have purchased a ticket?

In the case if an infant is born, his correct name, details, ticket, and price as well as his factious parent’s name and details are used to create a new PNR. After going into the family PNR, go to the ticket information to add name, DOB, and ticket number. Must add the SSR’s for BSCT and BBML.