FAQs

Online Booking & Search - Related

Online booking has made the entire process easier. It is a fine way to reserve a room and seat for yourself. The time you tend to travel, make a booking of flight, hotel, and seat with Lexus Travels.

If this mistake has been made while booking a domestic flight, then it’s okay because you can consult our Customer Support team to sort out this matter. However, it is advised to look through your details again before moving forward. If you enter the wrong information while booking an international flight, you need to create a new order since your previous one would be void. The booking must be error-free. We reserve the right to your penalty for canceling the already-made order.

A child is deemed an infant only if he ages less than 2 years. The seat is not to be booked for an infant since they can sit on the parent’s lap.

Yes. Make sure to reserve these amenities at least 2 days prior to your planned departure. For the hotel, you can choose the room and other amenities of your choice while booking the flight.

Cancellation & Refunds - Related

Yes, you can. Cancel your booking by making contact with our customer support staff at 0309 6668999 or sales@lexustravels.com . They will guide you in detail and assist you in solving your queries. They ensure the process completion once your booking will be canceled completely.

You can rebook a flight right after canceling the previous one. Yet, the availability of seats and rooms depends entirely on the airline and hotel you want to book.

The refund would be got back through the same mode that was used to make the transaction initially. For instance, if the transaction was made through a card, the refund will be reverted back to the card.

5 days are required for the completion of the refund process.

Covid - Related

Pakistan is having visitors from all around the world at the moment. The eased travel restrictions let passengers visit Pakistan at any time of the year easily. Pakistan has the most passengers from the UAE, UK, USA, America, and Dubai. Likewise, passengers from Pakistan visit the UAE, UK, USA, America, and Dubai frequently. Since travel restrictions and policies vary from country to country so must go through the travel advice for a fine experience.

Each country’s travel policy does vary depending upon the circumstances. So, Pakistani passengers’ entry depends on the destination they are going to visit and whether these destinations can be visited or not at the moment.

The documents passengers must keep with them include an ID card, a valid passport, a valid visa, a valid ticket, proof of being fully vaccinated, a negative PCR test report, and any specifically issued document by the airline. These documents’ availability makes your hassle-free cruise sure.

Following the safety protocols while traveling in or out of Pakistan is a must-do thing. These general safety protocols encompass using a sanitizer, wearing a mask, and a PCR Test report, and proof of being fully vaccinated. There is no more restriction on negative PCR for inbound passengers from Pakistan.

No, it’s not mandatory. If a passenger is detected COVID positive, then he needs to be home quarantined for 10 days. Otherwise, passengers do not need to be quarantined after arriving in Pakistan.

No, there is not any form to fill out before traveling within Pakistan. However, a mobile app Pass Track App has been introduced by the Government of Pakistan to make your arrival process speedy. Before arrival in Pakistan, fill in your details within 2 days so you will have to spend less time with migration and public health authorities.

Quarantine centers have been obliterated. Nonetheless, in such a case, the passenger gets quarantined for 10 days and has to leave the flight at that moment. Such a passenger cannot board.

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